Mack Service Contracts
Confidence and control for your fleet.
Your business,
your legacy.
Your fleet represents more than just trucks—it’s the backbone of your business and a key part of your future success. Mack Service Contracts ensure your vehicles are maintained to the highest standards, allowing you to focus on what matters most: growing your business. With Mack’s expert care and advanced technology, you can trust that your trucks are always performing at their best.
Key benefits
Dedicated fleet manager
A single point of contact oversees all your fleet’s maintenance needs, giving you peace of mind and streamlined operations.
Tailored maintenance plans
Proactive service that uses real-time vehicle data to adjust maintenance schedules based on actual conditions, reducing unnecessary stops and maximizing uptime.
Predictable expenses
Fixed monthly payments with locked-in parts and labor costs ensure you won’t face unexpected service fees. Plus, proper Mack-certified maintenance can boost your truck’s resale value.
Certified technicians
Your trucks are serviced by professionals using only genuine OEM parts, ensuring the highest quality care.
Proactive monitoring
Whenever your truck is operating, GuardDog® Connect is monitoring your performance to identify issues, schedule repairs and order parts—all while you’re still on the road. And with 24/7 roadside assistance from our OneCall team of experts, you'll get back on the road quickly, so you can stay on schedule.
Service Contract Options
Premium
Ultra for Battery Electric
Boost productivity with proactive maintenance planning.
The Premium Service Contract covers all essential maintenance services to keep your trucks in peak condition. All trucks with a Mack engine are covered for the following:
• Engine & transmission – Regular replacement of fluids, filters, and necessary adjustments.
• After-treatment system – Full service for DPF and DEF systems to ensure compliance and performance.
• Chassis & axles – Comprehensive lubrication and fluid services.
• Optional services – Customizable options like DOT inspections, alignments, pickup and delivery, and more.
Peace of mind. Backed by Mack.
When you purchase the Ultra Service Contract for Mack LR Electric or MD Electric, you’re connected to a coast-to-coast network of service and support and the most comprehensive service contract we offer.
• Battery health monitoring – Advanced diagnostics to monitor battery performance and optimize lifespan.
• EV components coverage – Coverage for essential electric vehicle components, including the battery, electric drive units, and high-voltage systems.
• Specialized EV technicians – Mack-certified technicians trained specifically for electric vehicles ensure your fleet operates efficiently.
• Reduced total cost of ownership – Maximize uptime and minimize operational costs with proactive maintenance for electric vehicles.
Harness the power
of integrated uptime.
